Terms & Conditions

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  Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked services with Cooks Home Care LLC and have explicitly opted in to receive SMS notifications via web form with a dedicated SMS consent checkbox.
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  Cancellation / Opt-Out Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.
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  Support / Help: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (813) 575-3924 during business hours.
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  Carrier Liability: Carriers are not liable for delayed or undelivered messages.
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  Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
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  Supported Carriers: Our SMS program works with all major U.S. wireless carriers.

  AT&T T-Mobile Verizon Sprint US Cellular Cricket Boost Mobile Metro PCS Most Regional Carriers
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  Age Restriction: You must be 18 years or older to participate in our SMS program.
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  Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at cookshomecare.com/privacy-policy.

This website (the "Site") is owned and operated by Cooks Home Care LLC ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Cooks Home Care LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

Our Limited License to You

This Site and all the materials available on the Site are the property of Cooks Home Care LLC and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

You agree at all times to indemnify and hold harmless Cooks Home Care LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Cooks Home Care LLC shall not be responsible for any loss or damage incurred as a result of such dealings.

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, the state in which Cooks Home Care LLC operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date noted at the top of this page.

By continuing to use our website and services after changes are posted, you accept the revised Terms of Service. We encourage you to review this page periodically for any updates.